Frequently Asked Questions

Find answers to common questions about E-Tenders Ethiopia

General

E-Tenders Ethiopia is a comprehensive electronic tendering platform that connects businesses with government and private sector procurement opportunities across Ethiopia. Our platform streamlines the entire tendering process from publication to award.

Our platform is designed for Ethiopian businesses, government agencies, NGOs, and international organizations operating in Ethiopia. Whether you're a small startup or large corporation, we have solutions for your tendering needs.

Registration & Account

Click on "Register" in the top menu, choose your user type (Bidder, Publisher, or Admin), fill in your information, and verify your email address. Registration is free and takes only a few minutes.

For business verification, you'll need your business license, tax identification number, and bank account details. Government agencies need official authorization letters and institutional documentation.

Tenders & Bidding

Use our advanced search functionality to filter tenders by category, location, value range, and deadline. You can also set up custom alerts to receive notifications about new tenders matching your criteria.

After finding a relevant tender, review the requirements, download necessary documents, prepare your bid according to specifications, and submit it through our secure platform before the deadline.

Payments & Billing

We accept major credit cards (Visa, Mastercard, Amex), bank transfers, and mobile money solutions including CBE Birr and Telebirr. All transactions are secure and encrypted.

Technical Support

Yes! Our entire platform is available in both English and Amharic. You can switch languages anytime using the language selector in the top navigation.

Our platform works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.

Contact our support team via email at support@e-tenders-ethiopia.com, phone at +251-942-55-1828, or use the live chat feature. Premium users get priority support.

Still Need Help?

Our support team is ready to assist you

Email

support@e-tender-ethiopia.com

Phone

+251-94-255-1828

Live Chat

24/7 Available